We’re here to help

For product questions, delivery updates, returns or order support, contact the Bags Hub customer care team.

Email: asfandshopify5@gmail.com
Phone: +61 422 261 779
Address: 83 Clifton Drive, Bacchus Marsh VIC 3340, Australia

Support hours: Monday–Friday, 9:00 am–5:00 pm AEST, excluding Victorian public holidays. We usually respond within 1–2 business days.

Please include your order number when contacting us about an existing order.